| Mission Statement |
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We are a well-respected organization that serves our members by enabling informed retirement and health benefits decisions and delivering retirement and health benefits, effectively and efficiently.
These guiding principles support the PERS mission:
| 1. Trustworthy |
We build trust internally and with all stakeholders. |
| 2. Transparent |
Our work is transparent, direct, and open (recognizing timing around litigation and personnel issues). |
| 3. Member-focused |
We care about our members. We assure that members receive their legitimate benefits. We seek to understand and meet member needs. |
| 4. Inclusive |
We uphold our stakeholders’ right to provide input into decisions that affect them. |
| 5. Objective |
We administer the law objectively, not subject to political pressure or improper influence. |
| 6. Straightforward |
We strive for simplicity. We aim to make our benefits and services easy to understand, straightforward to administer, and efficient to implement. |
| 7. Accountable |
We do what we say we´ll do. We make and keep commitments. |
| 8. Data-protective |
We maintain and improve the integrity of member data through our processes, business rules, decision making, and any quick fixes. |
| 9. Aligned |
We are focused on our objectives. We keep strategy and resources aligned, and deliver results, even as priorities change. |
| 10. Clear |
Our communications are clear, consistent and concise, and meet stakeholder needs. |
| 11. Courageous |
We are willing to make hard decisions in order to implement our strategy and to deliver according to the charter of the organization. |
| 12. Competitive |
We understand the financial implications of all our decisions and aim to operate competitively. |
| 13. Careful |
We anticipate and manage risks to support financial stability for members, employers, and taxpayers. |
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