| Post Code: D722 | |
| Announcement Number: LESP0951 | |
| Classification Number: C0103 | |
| Open: 11/06/2009 | |
| Close: 11/20/2009 | |
| Location: Portland | |
| Availability: Full Time | |
This position is with the Oregon State Police in Portland, Oregon. This recruitment will be used to establish a list of qualified applicants and may be used to fill future openings. Due to budgetary shortfalls, the person appointed to this position may be required to take unpaid furlough days between September 1, 2009 and June 30, 2011. These positions are represented by the American Federation of State, County and Municipal Employees (AFSCME). Union members pay union dues; non-union members pay "fair share." Prior to being offered a position, finalists must pass a fingerprint-based security/criminal record background check. Conviction of a crime will not automatically preclude appointment. The circumstances involved in the conviction will be considered on a case by case basis. AGENCY OVERVIEW We are the provider of Premier Public Safety Services for Oregon each and every day. Our mission is to enhance the livability and safety for the State of Oregon by protecting the people, property, and natural resources of the State. The OSP workforce is comprised of more than 1,300 sworn and professional staff in the areas of patrol, criminal investigation, forensic services, medical examiner, state fire marshal, gaming regulation, fish and wildlife regulation, public safety communications, and information management with a biennial budget of approximately $325 million total funds. DUTIES AND RESPONSIBILITIES Receptionist and call taker. Assist in person and over the phone requests for reports and/or information to include: explain rules, procedures and laws regarding patrol issues (ie: child restraints, VIN’s, criminal history checks, towed autos and court), job application and ride along forms); Accurately enter crash reports and traffic citations in database system, provide copies of crash reports as requested. Maintain court subpoena files, advising personnel of cancellations and resets; sort, copy and distribute teletypes. Open, screen, date stamp, route Portland Area Command incoming mail. WORKING CONDITIONS Available five days a week to provide production typing/data entry of citations into SPIDER database; address reception needs for Criminal, Fish and Wildlife, Patrol Division employees; and clerical needs of the Portland Area Command Office. Work is performed in a high traffic office using computers and telephones. The employee is required to leave primary work area to walk to other locations within the building to complete assigned work. Supervisor and co-workers are located in the same area. Heavy volume of contacts by the general public; frequent interruptions and noise; contact with difficult people. TO QUALIFY Your PD100 application form will be reviewed to verify that you meet the qualifications and skills stated in this Section. To receive credit, in your own words your application form must include examples that clearly demonstrate that you have performed the skills and/or duties listed below. completion of courses or training in Office Technology; OR one year of general clerical experience which included typing, word processing, or other generation of documents; OR an equivalent combination of training and experience. TEST SECTION You MUST answer the following question(s). Use a separate sheet of paper. Write down any work experience (paid or unpaid) and training that you have which is related to each question. Be sure that the job(s) where you gained the experience you describe in your answers are listed in the Work History section of your application form. Your grade will be based on your answers. If there are several parts to a question, answer each part separately. Number your answers to agree with the question. Attach the answer sheet to your application. Your application will not be accepted if it is incomplete. 1. Please describe your experience using a computer/computer terminal to enter/retrieve data. Include in your answer a) your responsibility for ensuring the data is/was accurate; b) if the information was of a sensitive or confidential nature; and the type of data you were responsible for entering/modifying (i.e. names, dates, addresses, numbers, money, etc). 2. Describe your experience in customer service. Be sure to include the type of customers you served and what service you provided. BENEFITS The State provides an excellent benefit and compensation package which includes:
TO APPLY Interested persons are asked to submit the following documents:
Applicants will be subject to a Computerized Criminal History and Driver/Motor Vehicle Services check as well as a thorough background investigation. Adverse background data may be grounds for immediate disqualification. As a Condition of Employment – Employee is required to maintain a drug/alcohol free workplace in accordance with the 1988 Drug Free Workplace Act and Department Policy. Please deliver, mail, or fax your materials to:
Human Resources 255 Capital St NE, 4th Floor Salem, OR 97310 Fax: 503-378-2360 Your application materials must be received by the close date and must be complete and legible. We are unable to acknowledge or verify receipt of applications due to the large volume of applications received. SUBMIT only the required materials – reference letters or work examples should be kept for interviews. KEEP a copy of your application for job interviews. COPIES ARE NOT PROVIDED. The pay on all announcements may change without notice. For more information about Oregon State Police visit: http://egov.oregon.gov/OSP/
Oregon State Police is an Affirmative Action/Equal Opportunity Employer.
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