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Oregon Health Licensing Agency

OHLA Customer Connection
Customer Service that Connects
Customer Service Standards
Customer Service Hotline
Customer Service that Connects
customerconnectionlogo
The Oregon Health Licensing Agency (OHLA) strives to provide customer service that is timely, accurate and helpful. 
 
Customer Connection is our way of reaching out to the diverse group of people we license and serve:
  • The wide range of consumers who use services provided by our licensees in multiple health and related professions

  • The approximately 70,000 health and related professionals and businesses that represent active licenses the agency currently oversees

  • Our many and varied stakeholders, from the Oregon State Legislature to consumer advocacy organizations to professional associations
Customer Service Standards
OHLA's Customer Service Standards provide agency staff with specific goals to keep in mind when assisting customers, whether it be in person, over the phone, via e-mail, during facility inspections, and during any other agency activity.
 
Click here to review what you, as an OHLA customer, can expect from OHLA staff.
Customer Service Hotline
Phone

OHLA has established a customer service hotline to respond quickly to customer service concerns and comments. If our service isn’t up to your expectations (or it exceeds your expections), we want to hear from you.
 
Call OHLA’s Customer Service Hotline at 503-373-2292 and we will work with you to resolve any issues.

Page updated: December 30, 2011