Activating OERS
Local public safety agencies such as law enforcement, fire and emergency medical services normally provide the first response to an incident through 9-1-1.
- Once notified, local public safety agencies call OERS at 800-452-0311 (or in Salem 503-378-6377) . If necessary, responsible parties would then call the National Response Center at 800-424-8802.
OERS provides 24-hour service. Callers are asked to provide the following information:
- Name and agency
- Telephone number
- Type of incident and the materials involved
- Location and time of incident
- Background and how the incident occurred
- On-scene contact and how to reach them
- Severity of incident (threat to people, property or the environment)
- Actions taken (containment, evacuation, etc.)
- Responsible party and telephone number