| Mission, Values, Goals and Outcomes |
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| Mission |
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To provide a safe, efficient transportation system that supports economic opportunity and livable communities for Oregonians.
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| Values |
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These are the values that guide our decision-making and which we follow in implementing ODOT’s mission and goals.
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Safety: We protect the safety of the traveling public, our employees and the workers who build, operate and maintain our transportation system.
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Customer Focus: We learn from and respond to our customers so we can better deliver quality, affordable services to Oregonians and visitors. Our customers include travelers, freight movers and others who use our services and facilities.
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Efficiency: We strive to gain maximum value from the resources entrusted to us for the benefit of our customers.
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Accountability: We build the trust of customers, stakeholders and the public by reporting regularly on what we are doing and how we are using the resources entrusted to us.
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Problem Solving: We work with the appropriate customers, stakeholders and partners to find efficient, effective and innovative solutions to problems.
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Positive Workplace: We recognize innovation and initiative, we show respect for all, and we honor diversity.
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Environment: We provide services and facilities in ways that protect and enhance the environment.
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| Goals and Outcomes |
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ODOT sets short- and long-term goals, outcomes and performance measures to guide its activities.
Goal 1: Provide a transportation system that supports livability and economic prosperity in Oregon.
- Reduce the number of economically distressed communities by making key transportation improvements that increase business opportunities;
- Increase the number of communities that offer a variety of coordinated transportation options to residents;
- Reduce travel times and delays between communities in key freight corridors;
- Enhance the scenic qualities of byways and tourist routes; and
- Reduce the adverse impacts of transportation on air and water quality.
Goal 2: Provide a transportation system that moves people and goods efficiently.
- Improve system operations for users of all transportation modes;
- Reduce hours of travel and shipping delays due to congestion, construction, incidents and weather;
- Ensure that all users — especially senior, disabled and low-income Oregonians — have equal opportunity to access and choose among transportation systems and services;
- Improve the number of choices available to travel and to ship goods;
- Increase access to transportation systems and services;
- Increase the reliability of transferring between transportation modes in a seamless system; and
- Maintain and preserve cost-effective transportation facilities and equipment.
Goal 3: Improve travel safety in Oregon.
- Reduce transportation-related crashes and fatalities;
- Increase public satisfaction with the safety of Oregon’s transportation systems;
- Increase the percentage of safe drivers and safe vehicles on the road; and
- Reduce injuries to ODOT employees and other transportation workers.
Goal 4: Provide excellent customer services.
- Improve how ODOT delivers transportation services;
- Improve efficiency to better serve customers of Driver and Motor Vehicle Services, Motor Carrier Transportation and other ODOT services; and
- Increase public satisfaction with customer services.
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