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Car dealers pass 80,000 mark in e-registrations
January 9, 2006
06-006
Oregon DMV’s Electronic Vehicle Registration Program has made buying a car a little more convenient for more than 80,000 customers in the past three years.
The program allows participating vehicle dealers to process a customer’s registration through DMV electronically and even issue new license plates and stickers at the dealership when the customer buys a car.
Customers save time and the task of installing a plate and registration stickers, and removing a temporary permit from their window. Dealers eliminate their use of temporary permits and gain an additional convenient service to offer customers.
“I find using EVR saves me time, errors, headaches, and improves customer satisfaction as our customers get their plates right away,” a title clerk at one participating dealer said. “The software is easy to use, and guides me through the process. The system has revolutionized the DMV process here.”
In addition, the program reduces the workload at DMV, freeing up employees for other tasks.
Essentially, the program reduces red tape for car dealers and buyers through an effective partnership between DMV and a private integration company, CVR. Dealers work through CVR to provide the service.
“This is a successful example of not only public-private partnership,” DMV Admininstrator Lorna Youngs said, “but also government streamlining, making services more convenient for customers while making their government more efficient.”
A total of 80,771 transactions have been completed through Electronic Vehicle Registration, or EVR, in the three years since the program graduated form a pilot in October 2002. As of October 2005, dealers performed an average of 3,200 transactions per month via EVR.
About 124 Oregon vehicle dealers are participating. Most are new-car dealers, but a few RV and motorcycle dealers also offer the service.
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| More Information |
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For more information, contact:
DMV Public Affairs
(503) 945-5270
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