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Consumer Confidence Reports
All community water systems must deliver an annual Consumer Confidence Report (CCR) to customers. The CCR must cover the previous calendar year, and be delivered to customers by July 1. A copy of the CCR must also be delivered by July 1 to the DHS-Drinking Water Program. Please send to:
Michelle Van Kleeck
DHS-Drinking Water Program
P.O. Box 14350
Portland, OR 97293-0350
Sample Certification Form (pdf) (Word .doc version ) - due by October 1. Water systems must certify to the DHS-Drinking Water Program at the above address that the CCR was sent to customers and that the information it contained was correct AND consistent with the compliance monitoring data previously submitted to the DHS-Drinking Water Program.
EPA has prepared guidance documents to assist water suppliers. Checklist (pdf 9K) of items to be included in your CCR.
Full text of the CCR rule (pdf 82K) Oregon Administrative Rules 333-061-0043 (effective October 21, 2004).
Oregon Association of Water Utilities (OAWU): CCR template and instructions
CCRiWriter Computer Program: EPA has a web-based program that create CCRs that comply with federal regulations. Your information is secured with a user name and password and you can create as many CCRs as required and then edit, save and download as needed. Required information, such as definitions, are already included to save you time. The service is free and will be updated to reflect any changes in regulations. All you'll need to get started is access to the internet and the monitoring results to be reported.
Additional help for water systems in preparing your CCR is available from:
American Water Works Association in Denver, ph. (303) 794-7711
Oregon Association of Water Utilities in Silverton, ph. (503) 873-8353
DHS-Drinking Water Program - Michelle Van Kleeck, ph. (971) 673-0471
Web links to water systems CCRs in Oregon: All water systems are encouraged to develop their own dedicated CCR Web page so that your served community can access past and current CCRs. If you would like DHS-Drinking Water Program to post (or correct the link to) your water system's CCR, please email us with the Web address.
Albany, City of
Beaverton, City of
Chenowith Water PUD
Corvallis, City of
Cottage Grove, City of
Deschutes Valley Water District
Echo, City of
Eugene Water & Electric Board
Estacada, City of
Grants Pass, City of
Gresham, City of
Hillsboro, City of
Hopewell Water Company
Junction City
La Grande, City of
Lake Oswego, City of
Lebanon, City of
Medford, City of
Milwaukie, City of
Newberg, City of
North Brightwood Improvement Association
North Plains Water Department
National Park Service (Annie Springs): Head Quarters - Rim Crater Lake
Oregon City
Pendleton, City of
Portland Water Bureau
Redmond, City of
Rhododendron Summer Homes
Riverside Water District
Rockwood Water People’s Utility District
Salem, City of
Silverton, City of
Suburban East Salem Water District
Sunrise Water Authority
Tigard, City of
The Dalles
Tualatin Valley Water District
Turner, City of
West Linn, City of
Wilsonville, City of
Woodburn, City of
Yoncalla, City of
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