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Contact Us
Address Hours of Operation Contact

500 Summer Street NE E35
Salem, OR 97301-1077

8:00 AM - 5:00 PM

Other questions

Phone: 800-527-5772

Services
Phone Number
Email
AVR and Web portal PIN and password resets
800-336-6016
team.provider-access@state.or.us 
Eligibility verification services
866-692-3864
https://www.or-medicaid.gov 
Addictions and Mental Health (AMH) provider Inquiries
503-945-5763
www.oregon.gov/DHS/addiction/contact_us.shtml 
Seniors and People with Disabilities (SPD) provider Inquiries
503-945-5811
spd.web@state.or.us 
Provider Enrollment
800-422-5047
provider.enrollment@state.or.us 
Provider Services – Billing issues, claims, appeals
800-336-6016
dmap.providerservices@state.or.us 
EDI submissions and status; trading partner registration and testing
888-690-9888
dhs.edisupport@state.or.us 
Oregon Pharmacy Call Center
888-202-2126
www.dhs.state.or.us/policy/healthplan/guides/pharmacy/main.html 
Managed care organization (MCO) inquiries – Contact your PHP Coordinator
800-527-5772
www.oregon.gov/DHS/healthplan/mco-announcements/main.shtml 
Mental health organization (MHO) inquiries
503-945-9726
 
www.oregon.gov/DHS/mentalhealth/mho/mho-liaisons-clientaccess.pdf 
Other questions
800-527-5772
dmap.info@state.or.us 

 
 
 
 
 
Page updated: January 21, 2009

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