Operations Division Technology Support Center

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Operations Division

DAS Divisions

Technology Support Center - Audio & Video Conferencing

Audio & Video Conferencing Services Transition Information

Since June of 2009 DAS Operations Technology Support Center (TSC), the Enterprise Information Strategy and Policy Division (EISPD), the State Data Center (SDC) have been working to transition the Audio and Video conferencing services to either an outsource provider or another agency offering these critical services. In November 2010, stakeholders agreed to transition to the Oregon State University (OSU).

The transition of service delivery responsibility to OSU Managed Communications Services (MCS) was completed successfully on 12/31/2010.

Customers should continue to call the same number they currently use to reserve audio or video conferences, 503-378-2135, press option #3, or log into the Video Scheduler http://scheduler.state.or.us/tcreliance/default.asp. The only difference will be the new customer service representative v oice to assist you after the transition is complete. In addition, you may contact OSU for services via email at meetme@ous.edu or via the web at http://meetme.ous.edu.

In addition, to the transitioning to OSU, stakeholders may continue to use statewide contracts through ATT (PA #4124) and iLinc Communications (PA #9782)

ATT Audio and Web Conferencing Services

The AT&T primary Point of Contact is John LoGreco – (503) 229-3449 or email jlogreco@att.com
DAS SPO Contract Administrator for the ATT Contract #4124 – Toby Giddings - 503-378-5345 - toby.giddings@state.or.us

iLinc Web and Integrated Audio Conferencing Services

The primary iLinc Communications Point of Contact is Bill Casale - 602-718-1560 or email bcasale@ilinc.com . To see what time slots are currently available AND request your session(s), please access the iLincOregon calendar and request form at: https://govspace.oregon.gov/community/forall/ilearnoregon/ilinc
For more information, including rates for additional agency needs above the current license limit, please visit: http://www.oregon.gov/DAS/EISPD/ITIP/iLinc_Web_Conferencing_Software.shtml
For training resources, the iLincOregon curriculum is available in iLearnOregon. It is titled DAS - Leading an iLincOregon Session. You may also visit http://www.ilinc.com/training
If you have any questions about setting up your iLincOregon sessions, we encourage you to contact iLinc Communications directly at ilincoregon@ilinc.com

New Pricing Information

OSU Pricing Audio Only	Audio Only Comparitive Calculator
OSU Pricing Video Only
OSU Pricing Video with Audio

If you have questions regarding the transition or need assistance at any time, please don’t hesitate to contact me or Derek Abrams (OSU Managed Communications Services)

Derek Abrams
541-713-3330

Sean McSpaden
503-378-5257
Oregon Deputy State Chief Information Officer

Audio & Video Conferencing Transition Project Archive
DAS Video\Audio\Web Conferencing Project
To learn more about the Audio & Video conferencing transition project please visit:
http://www.oregon.gov/DAS/OP/tsc_audio_video_archive.shtml

Page updated: April 06, 2011

Oregon.gov

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