| Technology Support Center - Purchasing |
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| Ordering Equipment/Hardware |
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The TSC orders LAN and Desktop equipment for DAS Employees according to DAS Internal Policy 107-01-070:
This policy is to assure Department purchases of LAN and Desktop products or services are aligned with established Department standards throughout DAS Divisions and Offices. As governed by this policy, networked desktop service includes the following: computer hardware, computer software, peripheral devices, switching equipment, data connections, access to the Internet, and trained technical staff to keep the service working. Exemptions include: Products and services purchased by DAS Purchasing on behalf of other state agencies or political subdivisions. Products and services procured by or for DAS IRMD for use in providing service to enterprise customers (i.e. mainframe hardware and software, WAN equipment, etc.).
Options – To determine which system best meets your needs, refer to the PC Hardware Standards (doc) list and the guidelines below. and if you still have questions, contact the TSC Helpdesk.
- Standard Laptop: this computer is recommended for users who have portability needs (i.e., traveling to meetings).
- Standard Desktop: this computer is recommended for all users. When contacting TSC please let us know if you are using any of the following software programs as an additional 1GB DDR of memory will need to be purchased: Brio Reporting, MUNEASE or any type of statistical reporting.
To order computer equipment:
- Select from the configurations above (Options A – B) the computer that best fits your needs. These computer systems are basic in specifications and can be changed to meet your needs.
- Complete New Purchase/Non-Standard Software Form (doc).
- E-mail TSC Provisioning at TSC.Provisioning@state.or.us with your equipment needs.
- TSC will create a ticket for tracking purposes and will obtain an up-to-the-minute quote for your new system.
- You will be notified with cost information.
- If a purchase is to be made TSC will handle all the purchasing steps.
- Please provide an e-mail to TSC from a purchasing authority, including a PCA code.
- When the new system is received, TSC will asset tag and assign a field technician to customize the system per customer specifications (see the purchasing form (doc) for details).
- A field technician will install the new system.
- When the invoice from the vendor is received, TSC will process the invoice using the client’s PCA code. A copy of the PO, PR, Packing Slip, Invoice and Coding Block can be faxed upon request.
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