| Session 7: Reporting Requirements & CMDB |
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Date:
| Monday, June 5, 2006
| Time:
| 8:30 am – noon
| Location:
| Publishing & Distribution Large Conference Room
550 Airport Road, Salem, Oregon
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Facilitators:
| Melody Riley
Janet Gerling
| Participants:
| IT Asset Coordinators
IT Procurement Staff
Help Desk/Service Desk Representatives
SDC Representatives
TSC Technical Writer
Pilot Remedy Application Administrator
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Agenda
| Topic
| Presenter
| Length
| Outcome
| 1
| Welcome
| M. Riley
| 8:30–8:35 a.m.
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| 2
| Review last session outcomes
| J. Gerling
| 8:35-9:00 a.m.
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| 3
| Setup Exercise
| M. Riley
| 9:00-9:30 a.m.
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| BREAK
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| 9:30–9:40 a.m.
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| 4
| Identifying Reports needed & Fields required
| Break Out Group
| 9:40-10:30 am
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| BREAK
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| 10:30-10:45 am
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| 5
| Groups share their results
| Break Out Groups
| 10:45-11:30 am
| Reporting Requirements
CMDB fields required to meet Reporting Requirements
| 6
| Session Close & review any follow-up items
| J. Gerling
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